Privacy Policy

At Kabadigo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services, including our website and mobile app. By using our services, you agree to the collection and use of your personal data as outlined below.

1. Information We Collect

We collect personal information from users when they sign up for our services or interact with our platform. This includes:

• Personal Identification Information: Name, contact number, email address, and home address.
• Usage Data: Information about how you interact with our services, including but not limited to app usage, website browsing, and transaction history.
• Device Data: Information about the devices you use to access our platform, such as device type, operating system, and IP address.

2. How We Use Your Data

Your personal data is used for the following purposes:

• Service Delivery: To schedule pickups, send notifications, and process your transactions.
• Customer Support: To assist with any queries or issues you may have with our services.
• Data Analysis: To improve our services, we may analyze usage data to understand patterns and improve user experience. This helps us enhance the efficiency of waste collection, optimize routes, and provide better services.
• Marketing: With your consent, we may use your information to send promotional offers and updates about our services.

3. Data Sharing

We will never share, sell, or rent your personal data to third parties for marketing purposes. However, we may share your information with trusted partners for the following reasons:

• Service Providers: To help with operations like payment processing and waste collection logistics.
• Legal Requirements: If required by law, we may disclose your data to comply with legal obligations or governmental requests.

4. Data Security

Your privacy and the security of your personal data are of utmost importance to us. We employ strong encryption protocols and secure servers to protect your data from unauthorized access. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data only as long as necessary to provide our services and meet legal or contractual obligations. If you choose to stop using our services, we may keep your data for a reasonable period for purposes such as compliance and troubleshooting.

6. Your Rights

You have the right to access, modify, or delete your personal data at any time. You can also withdraw your consent to marketing communications by opting out via our mobile app or website.

7. Analytics and User Experience Improvement

We use various tools and technologies, such as cookies and third-party services, to collect and analyze data on how you use our platform. This allows us to:

• Track and understand usage patterns to improve user experience.
• Enhance the efficiency of scrap pickup scheduling by analyzing peak usage times and optimizing routes.
• Analyze waste management trends to develop more sustainable and cost-effective services.

These data analytics help us ensure that our services meet your needs and contribute to our mission of promoting environmental sustainability.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we protect your personal data.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at contact@kabadigo.com.